I lost control of my computer when on the Internet last Thursday – one week ago. I couldn’t believe that I, who writes a “Computer Tips” article for my local newspaper, got “hooked” by a “pop-up.” Of all things!
My settings included the disabling of pop-ups. So, how did this happen? I can’t tell you, because I really don’t know. All I DO know is: a pop-up appeared while I was busy on the Internet, and almost absentmindedly, I clicked on the “OK” button. Moral: don’t be absentminded while on Internet!
What did the message convey? My Adobe Flash needed updating. Unhesitatingly, being glad for the reminder, I clicked on “OK.”
Does Adobe Flash need updating? Yes, but it happens automatically and quietly, behind the scene.
So, how did I regain control? I couldn’t, even though I found the adware culprit, “surfkeepit,” and uninstalled it from my Programs and Features on Control Panel. Ads were popping up all over. They were jiggling, duplicating, full of bright colors. It was awful. It was insidious. It sent out crawlers in all website cookies and history, etc. My email access was disabled. My Mozilla Firefox was disabled.
Finally, I had to admit that solving this problem was beyond my “expertise.” I gave in and called my “computer guru,” Gary, and asked him to come over and give me back my computer. I was desperate!
When did I get my computer back to working again? Four and a half days later.